Description
Property Operations Coordinator (Buildium, PropertyMeld, Bilingual English/Spanish) – Remote | U.S. Hours
Position Type: Full-Time, Remote
Working Hours: U.S. Business Hours
About the Role
At Pavago, one of our clients is hiring a Property Operations Coordinator to support day-to-day property management operations, tenant communication, maintenance coordination, and vendor management across multiple markets.
This is a high-execution, hands-on operations role where you’ll serve as a key point of contact for tenants, property owners, and vendors while ensuring maintenance requests, work orders, property tasks, and documentation stay organized and on track.
If you’re bilingual in English and Spanish, have hands-on experience with Buildium and PropertyMeld, and thrive in fast-paced property management environments, this role is a strong fit.
What You’ll Own
Tenant, Owner & Vendor Communication
Serve as a primary point of contact for:
- Tenants
- Property owners
- Vendors and contractors
You’ll:
- Handle inbound phone calls and emails
- Communicate professionally in both English and Spanish
- Respond to questions and requests promptly
- Provide updates on maintenance and operational issues
- Escalate urgent or complex matters to the appropriate stakeholders
- Maintain clear records of important communications
Maintenance & Work Order Management
Manage maintenance requests from intake through resolution using:
- Buildium
- PropertyMeld
You’ll:
- Receive and document maintenance requests
- Triage issues based on urgency
- Create and assign work orders
- Dispatch appropriate vendors
- Coordinate scheduling and property access
- Track work order progress
- Follow up with vendors and tenants
- Ensure issues are properly documented and completed
Vendor Coordination
Coordinate with maintenance vendors and service providers across multiple properties.
You’ll:
- Schedule repairs and service appointments
- Confirm vendor availability
- Coordinate access with tenant