Introduction

'- Perform ticket triage (user error, master data fixes, training gaps, or cross-team dependencies)

Diagnose and resolve system defects, integration errors, and module-specific glitches for uninterrupted system performance
Maintain and troubleshoot integral SuccessFactors Employee Central and Talent solution (multi-country data, localization)
Execute configuration updates (business rules, workflows, MDF/FO objects) with proper documentation
Support Onboarding, Performance cycles, and Compensation planning, including issue resolution and cycle readiness
Maintain BIB data replication configuration, support changes, add on of new countries with no impact to existing data
Monitor and resolve integration, replication, and data consistency issues within SuccessFactos and across systems
Support SAP releases, HRSP updates, and instance refresh activities, including regression testing
Assess and communicate end-to-end impact of system changes across modules and integrations
Support UT, SIT, and UAT, including design and execution of positive & negative test cases




Develop and support reporting - Canvas, Table, Story, Dashboard
Skills to prepare functional specs for techincal team to develop custom integrations, must be able to include all relevant test cases. Suggestion on development for to ease support.

Your Role And Responsibilities

Experienced SAP SuccessFactors Consultant responsible for providing ongoing production support, troubleshooting, and enhancements across Employee Central and Talent modules (Onboarding 2.0, Performance, Compensation, LMS) in a global, multi-country environment. Hands on experience with SuccessFactors configuration and knowledge of product features is a must. Role focus is to ensures system stability, data integrity, and continuous improvement aligned with business needs.

Required Technical And Professional Expertise

Strong hands-on Employee Central configuration (Data Models, MDF, Business Rules, RBP, Latest People Profile, Sto

📌 SAP HR (Guadalajara)
🏢 IBM
📍 Guadalajara