We're looking for a Healthcare Coordinator to support care coordination operations for a fast-moving health tech company providing clinical intelligence services to employer health plans. You will handle appointment scheduling overflow, coordinate care across a large member base, manage follow-ups, and maintain accurate HIPAA-compliant documentation across all member interactions.
This is a high-volume, detail-driven role. You will be working alongside an AI voice agent that handles the majority of scheduling, stepping in to manually complete the 20 to 30 percent of requests the agent cannot process, and ensuring every member gets their appointment booked accurately and on time. This role has a hard language requirement — you must be fully fluent in both English and Spanish. Reliability, professionalism, and bilingual communication are non-negotiable. If you are organized, dependable, and take pride in making sure patients show up to the right appointment at the right time, this role is a strong fit.
Why You'll Want to Join
You will be paid in USD (bi-monthly: every 15th and 30th)




Paid Time Off in accordance with company policy
Observance of Holidays per company guidelines
100% remote setup so you can work wherever you're most productive
This role requires availability during US business hours
Work inside a growing health tech company with a mission to improve care access and outcomes for employer health plan members
Stable, recurring role with clear responsibilities and room to grow as the company scales
What You'll Work On
Appointment Scheduling and Care Coordination
Handle inbound appointment booking overflow from the AI voice agent, manually completing scheduling requests the agent cannot process
Coordinate care appointments across a large member base by contacting providers and confirming scheduling details on behalf of members
Manage appointment follow-ups and reminders to ensure members attend scheduled visits
Flag no-shows and cancellations promptly and coor

📌 Healthcare Coordinator (Ciudad de México)
🏢 Hire Overseas
📍 Ciudad de México