GSB Solutions seeks a Customer Service Manager to oversee customer-facing IT/Telecom services, ensuring service quality and customer satisfaction. You will coordinate virtual teams and manage escalations in a fast-paced environment. Requirements include 5+ years in service management, strong communication, and the ability to drive governance and improvements across multiple stakeholders. On-site Monterrey with some office presence needed.
📌 Senior customer service manager – it/telecom operations lead (Ejido de la Finca)
🏢 Gsb Solutions
📍 Ejido de la Finca
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