Tech Loom Integral connects industry-leading companies across various sectors with top-tier global talent. Our expertise spans a wide range of functions, including sales development, product and engineering, marketing, operations, customer success, finance, and administrative support. As a Tech Loom Global team member, you become part of a network of high-caliber professionals delivering real impact for forward-thinking companies navigating today's dynamic and competitive landscape.

This role supports two parallel operations — a 20-plus unit residential rental portfolio and a grocery/liquor store business — by bringing structured, documented coordination to vendor scheduling, compliance tracking, and tenant and store communications. The Dispatch Coordinator will replace ad hoc phone and text-based workflows with a consistent, trackable system covering confirmed appointments, in-progress status, and completion logging across both lines of business. The position operates fully within EST business hours and requires a self-sufficient operator who can own recurring workflows end to end without requiring constant escalation.

(RESPONSIBILITIES)

Coordinate and schedule vendors across HVAC, plumbing, electrical, refrigeration, and general handyman trades. Execute structured confirmation workflow at day-before, morning-of, and completion stages for every dispatch. Log all vendor dispatches same day across both the residential portfolio and store operations. Track recurring compliance renewal deadlines for lead-paint registration and rental licenses ahead of due dates.



Maintain and update multiple Excel or Google Sheets trackers covering properties, contractors, and maintenance schedules. Conduct written and verbal follow-up with tenants, vendors, and store staff to confirm work status and next steps. Approve or route repair requests independently within pre-set dollar thresholds without escalating routine decisions. Document SOPs for each recurring workflow within the first 30 days of engagement.

(REQUIREMENTS)

3 to 6 years of experience in a coordination, dispatch, or operations support role. Demonstrated experience coordinating vendors or contractors across multiple trades simultaneously. Proven ability to manage structured multi-step confirmation and logging workflows consistently. Strong proficiency in Excel and Google Sheets for maintaining multiple live operational trackers. Strong written and verbal communication skills for follow-up with tenants, vendors, and store staff. Ability to track recurring compliance or renewal deadlines independently without a legal or compliance background. Comfortable making approval decisions within defined dollar thresholds without requiring escalation on routine items.

(NICE TO HAVES)

Prior property management or real estate operations experience. Familiarity with or a comparable property management and leasing platform. Familiarity with rent-comp tools such as Rentometer, Zillow, or Redfin. Experience writing SOP documentation for recurring operational workflows. Retail or grocery operations exposure.

📌 Property maintenance dispatch coordinator (México)
🏢 TechLoom Global
📍 México