20 ago
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TechLoom Global
|
Ciudad de México
20 ago
TechLoom Global
Ciudad de México
Tech Loom Global connects industry-leading companies across various sectors with top-tier integral talent. Our expertise spans a wide range of functions, including sales development, product and engineering, marketing, operations, customer success, finance, and administrative support. As a Tech Loom Global team member, you become part of a network of high-caliber professionals delivering real impact for forward-thinking companies navigating today's dynamic and competitive landscape. This role supports two parallel operations — a 20-plus unit residential rental portfolio and a grocery/liquor store business — by bringing structured, documented coordination to vendor scheduling, compliance tracking, and tenant and store communications. The Dispatch Coordinator will replace ad hoc phone and text-based workflows with a consistent, trackable system covering confirmed appointments, in-progress status, and completion logging across both lines of business. The position operates fully within EST business hours and requires a self-sufficient operator who can own recurring workflows end to end without requiring constant escalation. [RESPONSIBILITIES] Coordinate and schedule vendors across HVAC, plumbing, electrical, refrigeration, and general handyman trades. Execute structured confirmation workflow at day-before, morning-of, and completion stages for every dispatch. Log all vendor dispatches same day across both the residential portfolio and store operations. Track recurring compliance renewal deadlines for lead-paint registration and rental licenses ahead of due dates.
Maintain and update multiple Excel or Google Sheets trackers covering properties, contractors, and maintenance schedules. Conduct written and verbal follow-up with tenants, vendors, and store staff to confirm work status and next steps. Approve or route repair requests independently within pre-set dollar thresholds without escalating routine decisions. Document SOPs for each recurring workflow within the first 30 days of engagement. [REQUIREMENTS] 3 to 6 years of experience in a coordination, dispatch, or operations support role. Demonstrated experience coordinating vendors or contractors across multiple trades simultaneously. Proven ability to manage structured multi-step confirmation and logging workflows consistently. Strong proficiency in Excel and Google Sheets for maintaining multiple live operational trackers. Strong written and verbal communication skills for follow-up with tenants, vendors, and store staff. Ability to track recurring compliance or renewal deadlines independently without a legal or compliance background. Comfortable making approval decisions within defined dollar thresholds without requiring escalation on routine items. [NICE TO HAVES] Prior property management or real estate operations experience. Familiarity with or a comparable property management and leasing platform. Familiarity with rent-comp tools such as Rentometer, Zillow, or Redfin. Experience writing SOP documentation for recurring operational workflows. Retail or grocery operations exposure.
📌 Property maintenance dispatch coordinator (Ciudad de México)
🏢 TechLoom Global
📍 Ciudad de México