**Rapido Solutions Group helps you to work for an American company remotely from Guadalajara;****_About the role: _**To serve as a centralized information center for all questions, inquiries, and complaints.To provide accurate information regarding all tasks and responsibilities performed by the Client Services Representative.
**_Key responsibilities: _**- Determine carrier eta's for pickup and delivery, flagging any potentially late arrivals to carrier and customer sales reps- Enter valuable information into the system according to standard operating procedures (dispatching - loaded & empty verification - in-transit updates)- Resolve and troubleshoot for any issues arising during the life cycle of a shipment- Analyze customer inquiries, make informed decisions, and provide quality and timely updates to the customer(s) as needed.
**_About you_**:- Ability to multi-task and perform several duties at one time- Ability to establish and maintain effective working relationships with customers, employees,



and management- Proactively establish and maintain effective working team relationships with all support departments- Must be proficient with Web software and familiar with Microsoft Office products - including Word, Excel, PowerPoint, Outlook, etc.
**_We offer_**:- At Rapido, we offer competitive pay and full benefits + law benefits.
- Ping Pong and videogames area.
- Free lunch and beer Friday- Savings Fund and private medical insurance.
- Paid Time Off.
- Food vouchers.
**Sounds interesting?
Apply!!
**Tipo de puesto: Jornada completa, Por tiempo indeterminadoSueldo: $15,****** - $16,****** al mesBeneficios:- Descuentos y precios preferenciales- Programa de referidos- Seguro de gastos médicos mayores- Vales de despensaHorario:- Turno de 10 horas- Turno de 8 horasIdioma:- Inglés (Obligatorio)

📌 Jr. Logistics Analyst (Zapopan)
🏢 Rapido Solutions Group
📍 Zapopan