Get AI-powered advice on this job and more exclusive features.Job Title: ️ Operations Coordinator – Maintenance Dispatch, Purchasing & AdminWhy Work for Us?
At Blue Gems, we're obsessed with building smart, efficient systems that keep vacation rentals running seamlessly.We manage over 150 short-term rental homes in Florida — handling everything from guest experience to maintenance and cleaning — so our property owners and guests can enjoy peace of mind.We're a lean, global team of 25+(primarily in LATAM) who value ownership, honesty, and making things better every day.We offer stable, long-term roles with bimonthly paytand plenty of opportunities to grow with us.If you thrive in a fast-paced environment, love solving urgent problems, and want to be part of a high-performing team — keep reading.Who We Are and What We Are Looking For...We're looking for an Operations Coordinator who can keep calm under pressure , coordinate moving parts in real time, manage purchasing for our field technicians, and ensure no maintenance task is dropped.This isn't a quiet desk job — it's active, high-volume coordination and problem-solving that keeps our weekends running smoothly.Your Four Primary Responsibilities/Objectives Will Be:Real-Time Maintenance Dispatch – Coordinate technicians and vendors for urgent and scheduled repairs, ensuring rapid response and smooth communication.Task Management & Quality Control – Triage, clean up, and optimize incoming maintenance requests in Notion for accuracy and priority.Purchasing & Materials Coordination – Source, order, and track parts and materials, ensuring field technicians have what they need on time.
️ Weekday Operational Leadership – Own the Friday–Monday shift, maintaining calm and control during high-pressure turnover periods.What Will Our Operations Coordinator Look Like?
Who You Are:Calm,



decisive problem solver who thrives in high-pressure environmentsStrong communicator with clear spoken and written EnglishExtremely detail-oriented and highly organizedTech-savvy with Notion, Airtable, Slack, Google Drive, and AI toolsProactive — you spot problems and act immediately to resolve themWho You Are Not:Someone who freezes under multiple urgent demandsPassive or "wait to be told" — this role requires initiativeDisorganized or easily distractedMust-Have Qualifications:Strong English speaking and phone skills (headset required)Experience managing high-volume, fast-moving task queuesAbility to juggle calls, Slack messages, and real-time dispatch without losing focusHighly detail-oriented and proactive mindsetNice-to-Have Qualifications:Experience in short-term rentals, property management, or dispatch coordinationFamiliarity with STR tools like Guesty or Suite OpCompensation:Paid biweekly through RipplingStable, long-term role with global teamClarity of Role:Name the Role: Operations Coordinator – Maintenance Dispatch, Purchasing & AdminKey 3 Responsibilities This Person Will Be Driving / Responsible For:Live maintenance dispatch and vendor coordination during assigned shiftsTask triage, cleanup, and optimization in Notion and AirtablePurchasing and inventory coordination for field techniciansDefine What Success Means in This Role:Every maintenance request is addressed promptly and accurately during the shiftTechnicians and vendors receive clear, timely instructions and have required materials readyAll admin and purchasing records are up-to-date for smooth weekday handoffsTimeframe for Success:Within 3 months: Fully autonomous in dispatching, purchasing, and vendor coordination, meeting all service response goalsWithin 6 months:



Implement process improvements that reduce missed tasks and purchasing delays to near zeroWithin 18 months: Recognized as a key operations leader for operational performance, materials management, and training supportClarity as a Whole/Team:This Role Owns:All live weekend maintenance dispatch (Friday–Monday)Task triage and updates in NotionPurchasing and materials management for field techniciansThis Role Does Not Own:Weekday dispatch outside assigned shiftsDirect supervision of technicians outside coordination dutiesGuest communication unrelated to maintenanceSeniority levelSeniority level Entry levelEmployment typeEmployment type Full-timeJob functionJob function Management and ManufacturingReferrals increase your chances of interviewing at Blue Gems MGMT by 2xSign in to set job alerts for "Operations Coordinator" roles.Mexico City Metropolitan Area 1 month agoMexico City Metropolitan Area $1,******-$1,******** days agoMexico City Metropolitan Area $1,******-$1,******** days agoMexico City Metropolitan Area $******-$******** month agoTalent Operations Coordinator – High-Volume Recruiting SupportMexico City Metropolitan Area $******-$******** month agoMexico City Metropolitan Area 3 months agoOperations Coordinator - Mexico (Remote)Senior Client Operations Associate for a U. S. based Financial firmLatin America $36,******-$60,******** weeks agoBusiness Operations Program Manager (Integral)Mexico City Metropolitan Area $1,******-$1,******** days agoMexico City Metropolitan Area $1,******-$1,******** week agoAssociate II, TMF Operations - Mexico/Argentina/Brazil - RemoteProgram Manager, Supply Chain and OperationsOperations Tech Assistant – CRM, Funnels & AutomationMexico City Metropolitan Area $1,******-$2,******** month agoOperations Tech Assistant – CRM, Funnels & AutomationMexico City Metropolitan Area $1,******-$2,******** month agoWe're unlocking community knowledge in a new way.Experts add insights directly into each article, started with the help of AI.

📌 Operations Coordinator (Xico)
🏢 Blue Gems MGMT
📍 Xico