EPAM Systems in Mexico is seeking an Application Support Engineer to provide operational and functional support for digital channel platforms, ensuring service continuity through incident diagnosis, analysis, and resolution.
You will coordinate with development and operations teams, perform root-cause analysis, and keep detailed documentation. The role requires 2+ years in support, ITIL familiarity, and English at B1+ level; rotating shifts are required.
📌 Application Support Engineer — Incident (Morelia)
🏢 Epam Systems
📍 Morelia
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