Insulet Corporation seeks a Manager, General IT Service Delivery to lead strategy execution and maturity of the global service desk. You and your Leads will drive continuous service delivery optimization, process improvement, and a customer-centric culture across regions.
You will manage KPIs, SLAs, incident/problem/change, and collaborate with IT and business units to align with organizational goals, while developing a global team across time zones and ensuring high-quality service.
📌 Global IT Service Delivery Leader (México)
🏢 Insulet
📍 México
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