Business Analyst - Salesforce ExperienceWe are a firm of experts in high‑impact software and digital transformation. Over the past decade, we have delivered technology and innovation solutions for clients across LATAM and the United States, working with a talented team of over 220 professionals.
As a Business Analyst with Salesforce expertise, you will partner with cross‑functional teams to design, implement, and optimize Salesforce and low‑code solutions, driving digital transformation initiatives.
LocationMexico City, Mexico (Hybrid model)
Responsibilities
- Analyze and document business requirements for Salesforce implementations.
- Configure and customize Salesforce to meet business needs.
- Collaborate with development and QA teams throughout the project lifecycle.
- Provide data‑based reports and insights to support decision‑making.
- Oversee delivery of low‑code solutions and maintain functional documentation.
Qualifications
- Proven experience with Salesforce (SalesCloud, ServiceCloud, etc.).
- Knowledge of low‑code platforms (OutSystems, Appian, Power Platform, or Mendix).
- Experience in agile environments and digital transformation projects.
- Advanced English proficiency (oral and written). Fluent English is a must.
- Availability to work under a hybrid model in Mexico City.
Benefits
- ? Integration with general brands and disruptive startups.
- ? Remote / Home office; hybrid or onsite arrangements as needed.
- ⏳ Schedule aligned to the assigned work cell/project.
- ? Monday to Friday work week.
- ? Day off on your birthday.
- ? Major medical insurance (apply for Mexico).
- ?️ Life insurance (apply for Mexico).
- ? Multicultural work teams.
- ? Access to courses and certifications.
- ? Meetups with special IT guests.
- ? Virtual integration events and interest groups.
- ? English classes.
- ? Opportunities across our different business lines.
- ? Certified as a Great Place to Work.