At Una Financial, we take pride in being a friendly and customer-centric company.Our mission is to be a leading company that is ready to give a helping hand in any financial situation quickly, conveniently, and honestly.We firmly believe that each of us plays a crucial role in achieving this goal.As a company, we are determined to become industry leaders and the first choice for our customers.To support us in achieving this objective, we are seeking an **Operations Supervisor **who will oversee and support a multidisciplinary team to ensure excellence in collection management, quality customer service, and the optimal performance of the control desk (verification),



ensuring operational efficiency and goal achievement.We are looking for:- 2 years of experience in supervisory positions in a call center environment within the financial sector or Fintech companies.
- Experience in payday loans will be highly valued.
- Knowledge of verification, collection, and customer service processes.
- Proficiency in call management systems and CRM.
- English proficency.
- Bachelor's degree in any field is desired.We offer:- Growth opportunities.
- A great multicultural working environment.
- Benefits above legal requirements.
**Job Types**: Permanent, Full-time**Salary**: $25,****** - $30,****** per month**Language**:- English (required)Work Location: In person

📌 Fintech Operations Supervisor (Xico)
🏢 UNA Financial
📍 Xico