DutiesProvide employees with skills-based, client coaching to support achievement of specific weekly/monthly/quarterly operating plan targets, sales targets, assigned performance targets, and high customer satisfactionPartner with team members to develop a training program designed to enhance client sales knowledge associated with any of our sales motionsAnalyze data, performance, and customer experience trends to develop strategic sales plays and best practices for client/specific territoriesOversee and validate the delivery and quality of provided trainingTrack the effectiveness of training interventions through multiple assessment toolsWork with all team members to improve sales systems to achieve a positive customer experienceMaintain a high level of communication with your team to ensure strategic client relationship is fostered and developedMaintain high level of knowledge about our clients, customer interaction, and evolving business environment for relevant training content deliveryHelp create a culture of learning where individuals manage their own development, competence, and performanceCandidate profile3+ years of experience working in a customer service,



training or sales capacityExpertise in training within your peer groupExperience in high-volume callingExperience working with Salesforce.com or similar CRMTechnical skills in MS OfficeExperience prioritizing concurrent projects and demonstrating project management skillsExperience demonstrating multiple strategies, platforms, and skills to varied audienceWillingness to work from homeInternal Career Path PoliciesThe game-changers must have the approval of his or her immediate supervisor to apply for the call.Required tenure: 6 months.Required performance:KPIs or goals on target for the business unit to which they belong in the last3-month period (not average).
Must not have active disciplinary actions.The game-changer may participate in only one process at a time.Comply with the learning paths of the Corporate University.Must remain at least 6 months in the position to which he/she was recently promoted,to be able to apply for another call.If you were evaluated by the PC psychologist for a vacancy and you were not selected,you must wait at least 2 months to reapply for that same position from which you did not passThe process is performed and/or outside working hours,which means that the game-changer should be available in his free time in case we require it.Any other guidelines that may arise in the Career Path process due to the legislation of each location or client's guidelines will be recorded within the current procedure and platform.

📌 Specialist, Sales Trainer - Bilingual (Xico)
🏢 Importante grupo
📍 Xico