The
Marketing AI Administrator
is responsible for theday-to-day operation, optimization, and business alignment of the company’s
AI chatbot
platform used by both internal and external users. This role ensures the chatbot is
accurate, compliant, and continuously improving , while delivering measurable business value across marketing, sales,customer support. The AI Administrator acts as the
bridge between business stakeholders
translating business needs into effective AI behavior. Key responsabilities:
Platform Administration & Security
Azure Open AI Management:
Lead the administration of our AI instances, managing model versions (e.g., GPT-4o), API integrations, and system uptime. Security & Data Guardrails:
Implement robust filters to prevent "hallucinations" and ensure the bot never leaks sensitive company or customer data. Access Control:
Manage user permissions and ensure the system complies with integral data privacy (GDPR/CCPA). Performance & Response Optimization
Latency & Speed:
Monitor and optimize "Time to First Token" to ensure the chatbot responds instantly to user queries. Advanced Prompt Engineering:
Design, test, and version-control complex system prompts to maintain the bot’s persona and task accuracy. Knowledge Integrity & Data Management
Grounding Data Ownership:
Curate and update the "Knowledge Base" (FAQs, PDFs, Product Manuals, Website Information)



that the AI uses to answer questions. Quality Assurance:
Regularly audit bot responses for tone, brand alignment, and factual correctness. Governance, Training & Roadmap
KPI Tracking:
Define and report on success metrics: Deflection Rate, CSAT, Accuracy Rate, and Usage Growth. Change Management:
Create "Best Practice" guides and training for internal teams to help them get the most value out of the AI tool. Required Qualifications:
Experience:
3-6+ years managing AI chatbots, Enterprise Apps, or Digital Products. Hands-on experience with
Azure Open AI Service
or
Microsoft Copilot
is a must. Degree in computer science, IT engineering, or marketing. Technical Skills:
Deep understanding of Prompt Engineering and LLM "Grounding" Familiarity with API-driven architectures and data indexing. Ability to interpret telemetry/analytics to improve system performance. Familiar with website and content management Understanding of operating in ashboard driven system and driving metrics Soft Skills:
High attention to detail, strong business judgment, and the ability to explain complex AI concepts to non-technical stakeholders, ability to balance innovation with risk management and the ability to execute project management driving projects forward. Tools:
Azure Portal, Microsoft 365 Suite, Dynamics 365, Copilot and AI Orchestration tools.

📌 Website & ai administrator (Ejido de la Finca)
🏢 Bray International
📍 Ejido de la Finca