**Description**:
- Gordian Staffing, Building Solutions That Last_
We focus on helping small and medium-sized enterprises in the United States and Canada to make business more accessible by offering specialized services and providing high-quality people solutions for those organizations, constantly growing and looking for better results in their markets.
We are looking for an administrative/customer service representative to help us.
Our client is a company located in Monterey, California.
They have provided effective and personalized rental and HOA management services, and Real Estate services, since ****.
Their core values are caring, protecting and looking for the customer's satisfaction.
The main activities for this position are:
- Work with internal departments to meet business and customers' needs.
- Handle customers' situations such as answering basic questions about the services, handling complaints, and providing appropriate solutions as alternatives over the phone.




- Data entry in various platforms for different purposes (electronic file organization, uploading documents to the portal, updating community information, vendor set up,etc.)
- Process Architectural Reviews Applications, Violations Notices, Late Fee Notices, etc.
- Follow up on scheduled works and documentation of them in the system.
This position will spend around 50% of the time over the phone.
**Schedule**
**M-F 10:00 to 19:00**
We offer:
- Equipment (computer, monitor, and headset)
- Christmas bonus of 30 days (Aguinaldo)
- 6 vacation days after the first year
- IMSS
- Major medical insurance since day 1
After the 3-month probation contract, we add:
- Minor medical insurance (Clinic may vary according to the city you are from)
- Food vouchers
- Saving fund
- Restaurant tickets
**Requirements**:
- 2 to 3 years of experience in similar roles
- Advanced English
- Strong computer skills.

📌 Administrative & Customer Service Assistant - Remote (Naucalpan de Juárez)
🏢 Gordian Staffing
📍 Naucalpan de Juárez