Credit & Collections Representative – Bilingual | Mid-LevelJoin a Global Manufacturing CompanyWe are looking for a proactive and analytical Credit & Collections Representative to join a growing global manufacturing organization and take ownership of an assigned portfolio of customer accounts.This is a great opportunity for a bilingual Credit & Collections professional with 3+ years of experience who enjoys working closely with Sales, customers, and internal teams to solve account issues, improve collections, and contribute directly to business results.What You'll DoManage credit and collections activities for an assigned portfolio of accounts.Conduct collection calls and follow up with customers through email and other communication channels.Negotiate and resolve collection issues, including refunds, account adjustments, discrepancies, and short payments.Perform account reconciliations and coordinate credit/payment applications when needed.Review customer orders and make timely decisions to hold or release orders based on established criteria.Monitor assigned accounts and actively work to reduce delinquencies.Partner with Sales and Management to accelerate the collection process and resolve customer issues.Participate in regular calls with Sales teams to review account status and collection priorities.Meet established departmental collection goals and KPIs.Support the Credit Manager with special projects and process improvement initiatives.What We're Looking For3+ years of experience in Credit & Collections.Fluent English and Spanish – required.Strong communication, negotiation, and follow-up skills.Strong analytical and problem-solving abilities.Excellent attention to detail and organizational skills.Ability to manage multiple priorities in a fast-paced environment.Self-motivated, proactive, and results-oriented mindset.Basic to intermediate Microsoft Excel skills.Strong customer service orientation.JD Edwards experience is a plus.Why Join?
Opportunity to join a general manufacturing organizationInternational exposure and collaboration with regional teamsLong-term professional growth opportunitiesCollaborative and dynamic work environmentCompetitive compensation and benefits above the lawLocation: Yecapixtla, Morelos | HybridLanguages: English & SpanishIf you have a strong background in Credit & Collections, enjoy solving problems, and are looking for your next long-term career opportunity within a global organization, we'd love to hear from you!
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