Key ResponsibilitiesAct as the primary customer contact for order receipt, entry, and change management.Coordinate with Planning on material analysis and production scheduling.Monitor material status and ensure timely order release.Track order progress to meet committed delivery dates and elevate issues when needed.Collaborate with internal teams (Production, Engineering, Purchasing, Shipping) to resolve operational issues.Manage special orders, returns (RMA), and related cost analysis.Participate in inventory control activities (WIP, finished goods, and components).
Support continuous improvement initiatives in planning and scheduling processes.Work with Finance to resolve accounts receivable issues.Meet departmental KPIs and organizational objectives.QualificationsAdvanced English (written and verbal) – required.Strong communication and interpersonal skills.Excellent organizational, prioritization, and attention to detail.Ability to multitask and work under pressure.Strong customer service orientation.Ability to work independently with minimal supervision.Proficiency in Microsoft Office (Excel, Word, etc.).
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📌 Planner/Scheduler Ii (Tijuana)
🏢 Benchmark
📍 Tijuana