Senior EngineerManage Product Backlog, Business Processes at program/enterprise level, Stakeholder Management, Product roadmap and vision, Design product blueprintProduct Management: Business ConsultantExperience RangeEntry-level role for candidates with at least : 0-2 years of relevant experience, including exposure to application support or healthcare technology.Key Responsibilities1.
Execute routine maintenance, validation, and support tasks for Epic healthcare applications under supervision.2.
Assist with test execution, ticket updates, documentation, and basic application troubleshooting.3.
Support scheduled upgrades, onboarding activities, and security or access-related requests within provider or payer workflows.4.
Participate in department build support or payer-platform support activities as assigned.5.
Document work clearly in Jira, knowledge articles, test evidence, and support records.6.
Incorporate coaching from experienced professionals into daily tasks and participate in structured onboarding.Required Skills1.
Basic proficiency with Jira or similar ticketing and documentation tools2.
Familiarity with healthcare application support or enterprise technology environments3.
Understanding of software testing principles and validation processes4.
Exposure to Epic terminology,



workflows, or healthcare IT concepts5.
Ability to follow structured procedures and document technical work accuratelyPreferred Skills1.
Experience with Epic modules such as Ambulatory, Healthy Planet, MyChart, Cadence, or Prelude2.
Exposure to payer-platform workflows including claims, enrollment, or care management3.
Familiarity with security, privacy, or compliance requirements in healthcare technology4.
Basic knowledge of SQL or data querying for support and validation tasks5.
Experience with software testing or systems analysis in healthcare settingsDesired Qualifications1.
Bachelor's degree in Computer Science, Information Technology, Healthcare Informatics, or a related field2.
Interest in pursuing Epic certification or training based on performance and eligibility3.
Completion of healthcare orientation or Epic terminology education (preferred)Additional InformationEpic Analyst I is an entry-level application support role with structured onboarding, supervised delivery, and potential Epic training.
Candidates must be comfortable working U.S. business hours and committed to long-term specialization in Epic healthcare technology.
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📌 Senior Engineer929 (Jalisco)
🏢 Brillio 2
📍 Jalisco