OverviewHR Professional | General Talent Acquisition | LATAM Region – Role: Customer Service Representative.Role Type: Full time, On-site.Location: Queretaro, Mexico.ResponsibilitiesAdvanced English communication skills,Proven Customer Support experience or experience as Client Service Representative,Ability to appreciate the customers' perspective showing empathy,Active listening to fully engage the customer with their concerns,Ability to multi-task,Computer and online navigational ability to multi-task during customer interactions with multiple systems and resources,Understand policies and procedures and communicate them professionally to the customer,Acknowledging and resolving customer complaints/concerns,Listen to customers' concerns, maintain a positive attitude and calmly respond to customers' complaints,



issues and questions,Resolve customers' concerns and answer customers' questions to your best ability,Able to manage stressful situations in customer Service Person.QualificationsMinimum High school DiplomaMinimum 1 year of Customer Service ExperienceAdvanced proficiency in EnglishAvailable for full-time workIf you're interested kindly share these details to name:Contact number:Email id:Total Years of experience:Relevant years of experience :Do you have previous experience in tata consultancy services:English speaking level : Basic, Intermediate and AdvancePlease share your updated CV

📌 Customer Service Consultant (Baja California)
🏢 Tata Consultancy Services
📍 Baja California