Be the primary point of contact and build long-term relationships with customers- Develop a trusted advisor relationship with a complete understanding of client ́s needs- Strategic plan to improve client results- Negotiate contracts with client and establish the timeline of performance- Collaborate with sales team to onboard and integrate new clients and develop existing client relationship, maximizing profit by up-selling or cross-selling- Manage communications between clients and internal teams- Work with the operations team (quotations managers, project managers, etc) dedicated to the same client account to ensure the highest quality delivery and that all client needs are met- Plan and present reports on account progress, goals, and quarterly initiatives to share with team members, stakeholders, and possible use in future case studies or company training- Resolve client issues and complaints- Analyze client data to provide customer relationship management insights- Ensure our solutions are successfully delivered on time and according to our customer needs and objectives- Keep current clients satisfied, delivering exceptional client service on a day-to-day basis**Qualifications**- Education: BA/BS with a specialization in/focus on Social Sciences,



Marketing or Business Administration- At least 2 years of experience in market research industry- Presentation skills- Knowledge and understanding of market trends and changing customer needs.
- Organizational skills- Desirable knowledge of CRM Systems.
- Understanding of market indicators such as demand and billing.
- Knowledge of English or other languages (desirable).
- Knowledge of customer reaching platforms such as LinkedIn or Hubspot (desirable)**Additional Information****Our Benefits**- Adaptable working environment- Volunteer time off- LinkedIn Learning- Employee-Assistance-Program (EAP)**About NIQ**NIQ is the world's leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth.In ****, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach.With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View.NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world's population.Want to keep up with our latest updates?
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📌 Business Development (Xico)
🏢 Nielseniq
📍 Xico