The Ops Sup Intermed Analyst is an intermediate level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team.Additionally, the Ops Sup Intermed Analyst serves as the liaison between operations staff, relationship managers, project managers, custodians and clients.The overall objective of this role is to provide day-to-day operations support in alignment with Citi operations support infrastructure and processes.
**Responsibilities**:- Perform financial, statistical, and operational studies using analytical skills and knowledge of data analysis tools and methodologies- Perform feasibility analysis for significant process changes and partner with business teams to develop process improvements and solutions that help to streamline the operational workflow- Resolve varied and complex issues using professional judgment, discretion, and business expertise- Provide informal guidance and training to new and lower level team members, as needed- Has the ability to operate with a limited level of direct supervision.
- Can exercise independence of judgement and autonomy.
- Acts as SME to senior stakeholders and /or other team members.Qualifications:- 2-5 years of relevant experience- Proficient in Microsoft Office- High level knowledge of related to industry standards and practices- Ability to work unsupervised and adjust priorities quickly as circumstances dictate- Consistently demonstrates clear and concise written and verbal communication skills- Self-motivated and detail oriented- Proven organization and time management skills- Demonstrated problem-solving and decision-making skills**Education**:- Bachelor's degree/University degree or equivalent experienceThis job description provides a high-level review of the types of work performed.Other job-related duties may be assigned as required.Candidato ideal:- Indispensable inglés avanzado.
- Experiência en mapeo y reingeniería de procesos deseable en áreas de Recursos Humanos.
- Uso e implementación de sistemas **WORKDAY, SERVICE NOW, SAP**, HH.ERP, CRM, ATS.Digitalización de documentos.
- Licenciatura o Ingeniería Industrial, Informática, Sistemas o Afín.
- Excel avanzado, manejo y conocimiento de sistemas **WORKDAY, SERVICE NOW, SAP**, HH.ERP, CRM, ATS deseable en módulos de Recursos Humanos.
**Nível Intermedio / C11, habilidades sobresalientes**:- Altamente Resolutivo y comunicación efectiva- Transformación y mejora continua de procesos- Capacidad para influenciar, trabajo en equipo- Organización y seguimientoRecomendaciones:- Revisa y analiza detenidamente el Job Posting.Si cumples con los requisitos, no dudes en aplicar.
- El Job Posting estará publicado por 5 días hábiles y tiene fecha de vencimiento para poder postular.
- Actualiza tu perfil en Workday y asegúrate de ADJUNTAR TU CV.
- Remuneración competitiva, beneficios y prestaciones superiores.Job Family Group:Operations - Core- **Job Family**:Operations Support- Time Type:Full time- Most Relevant SkillsPlease see the requirements listed above.
- Other Relevant SkillsFor complementary skills, please see above and/or contact the recruiter.View Citi's EEO Policy Statement and the Know Your Rights poster.

📌 Banamex Especialista De Proyectos Y Sistemas Rh (Xico)
🏢 Citigroup
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