Job Description – EUC AnalystIT Infrastructure ServicesThe role is expected to carry out following function/activities as part of this job.
- Provides expert judgment and analysis for the design, development and implementation of desktop systems.
- Analyzes requirements to ensure the system meets performance needs.
- Maintains, repairs, and troubleshoots desktop hardware and software packages.
- Assists with desktop/laptop images including updates, patches and performance/process enhancements.
- Provide level 2 desktop/ laptop break-fix support.
- Responsible for writing documentation to describe existing and new environments, technologies and enhancements.
- Assists with writing, testing, and installing packages for software upgrades/patches.
- Serves as a top tier desktop support.
- Work with offshore teamsExperience/Skill requirements (including products knowledge)
📌 Euc Desktop Support Analyst (Xico)
🏢 Infosys
📍 Xico