OverviewClient Profile: A Japanese shipping and logistics company delivering freight forwarding, customs, and end-to-end logistics services for more than 27 years.
Position: Shipping & Customer Service Associate
Industry: Japanese Shipping and Cargo Firm
Location: Laguna Technopark Biñan, Laguna
Salary: Php18,000 – Php25,000
Schedule: Monday – Friday (8:00am – 5:00pm)
Work Set up: Work on site
BenefitsGovernment mandated Benefits
HMO
13th month pay
Sick Leave Credits
Vacation Leave Credits
Free Parking
Company Events
Job RequirementsBachelor's Degree Holder
At least 1 years of work experience in customer service in warehouse operations.
Experience working in customer-focused distribution.
Willing to work fully on site.
Willing to work as soon as possible




Job ResponsibilitiesHandle customer inquiries and orders via email and phone regarding shipment status, inventory, and delivery schedules.
Receive delivery instructions from clients and coordinate with the warehouse team to arrange timely shipments.
Receive delivery instructions from clients and coordinate with the warehouse team to arrange timely shipments.
Prepare and maintain accurate shipping documents and system records.
Resolve shipment delays, discrepancies, and other operational issues efficiently.
Recruitment ProcessLook for Ms. Lira
Recruitment Process: Face to Face (ONE DAY HIRING PROCESS)
Initial interview
Final interview
JOB OFFER

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