19 ago
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Nextiva
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México
nextiva is seeking an on-site customer care professional for our guadalajara office to handle inbound/outbound service activities and upsell. You’ll communicate via phone, email, and chat with a focus on customer retention and rapid resolution of inquiries.
the role requires 2+ years in retention/sales or customer-facing support, strong english, urgency, and ability to work 5 days a week onsite. You’ll collaborate cross-functionally with legal, sales, and operations, and adapt to a fast-paced
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📌 On-site retention specialist – elevate customer experience (México)
🏢 Nextiva
📍 México