Bilingual Sales Representative (English/Spanish) ?

Genesis Management | Polanco, MX | On-site | Full-time | Monday–Friday, 8:00 AM–5:00 PM (shifts one hour during U.S. daylight saving time)

? Unleash your sales superpowers — and join a team that celebrates every win

We're looking for bilingual sales representatives who are passionate, ambitious, and confident closers. If you know your way around a sales process and you build real relationships with people, you'll thrive here. We'll back you with thorough training, genuine support, and a bonus structure that rewards your excellence. At Genesis Management, we're more than a call center — we're a community of go-getters driven by passion and purpose. Our values are the fuel behind everything we do:

AMBITION · ADAPTABILITY · RESILIENCE · ENTHUSIASM · COMMITMENT · TEAMWORK

You'll find an energetic, supportive environment that puts your growth front and center, sparks creativity through collaboration, and celebrates every win — big or small. ✨

Ready to make a real impact and take your career to the next level? We'd love to see what you can bring.

? Before you apply

Please submit your resume in English. This role requires fluent written and verbal English, so an English-language resume is required for your application to be considered. Applications without one can't move forward.

? Compensation and benefits

- Base salary: $19,161.00 – $31,161.00 MXN gross per month
- Unlimited sales bonus — no cap, tied directly to your performance. Your results, your earnings. ?
- Attendance bonus: $2,000.00 MXN per month
- Grocery vouchers: 10% of salary, beginning at permanent contract (after 90-day probation period)
- Paid training from day one
- Paid uniforms at permanent contract
- Statutory benefits from day one — IMSS, paid vacation, aguinaldo, and vacation premium
- Referral program: up to $500.00 MXN per successful referral
- Clear path to leadership — we promote from within and we mean it ?
- No evenings. No weekends. Monday through Friday, 8:00 AM to 5:00 PM. Because our customers are in the U.S.



and Mexico no longer observes daylight saving time, this schedule shifts by one hour — to 7:00 AM–4:00 PM — during the U.S. daylight saving period, roughly March through November.

? What you'll do

- Generate new business through compelling outreach to potential customers via phone, email, voicemail, and text, promoting the financial services we offer
- Understand each potential client's unique needs in order to close sales and meet performance metrics
- Verify customer application information and gather additional details when needed
- Achieve and exceed daily and monthly sales goals
- Use active listening to build genuine connection, understand customer requirements, and finalize sales
- Apply strong communication and negotiation skills to work through customer objections
- Maintain a professional demeanor and deliver an exceptional experience at every stage of the sales process
- Enter customer data with strong attention to detail
- Take on other related duties as assigned

Heads up on pace: this is a high-volume call center role. You should be comfortable making 125+ calls per day. ?

✅ What you'll bring

Required

- Fluent English, written and verbal
- High school diploma or equivalent
- At least 1 year of experience in sales and/or collections
- Comfort with a 125+ call-per-day call center environment
- Strong MS Office and typing skills
- Ability to multitask across phone and computer
- Capacity to maintain confidentiality of compliance-related information and materials

Nice to have

- Leadership experience — this role can grow into a leadership position
- Customer focus and adaptability across different personality types
- Strong call control

? How to apply

To apply, submit your resume in English through this posting. We review every application and will follow up either way. Genesis Management is an equal opportunity employer. We welcome applicants of all backgrounds. If you need an accommodation at any point in the application or interview process, let us know — we're glad to help.

Monday to Friday; 8am-5pm/7am-4pm during daylight savings time, No Evenings No Weekends

📌 Inside Sales Representative (Ciudad de México)
🏢 Genesis BPO
📍 Ciudad de México