Intugo, in partnership with a foreign company specializing in financial risk management and account recovery, is looking for a Bilingual Collections Specialist to join our team in Hermosillo.In this role, you will manage delinquent accounts, review account and payment history, contact customers to recover outstanding balances, negotiate payment arrangements, and maintain accurate documentation while working toward recovery goals.Requirements1-2 years of experience in Collections or Accounts ReceivableFully bilingual English/Spanish, written and verbalStrong negotiation and communication skillsAbility to handle difficult or escalated customer situations professionallyProficiency in Microsoft Excel, including Filters, VLOOKUP/XLOOKUP, and Pivot TablesStrong attention to detail and documentation skillsWhat We Offer$20,000 MXN gross monthly salaryPerformance bonus: 25% of annual salary, paid quarterly according to the performance scheme$1,000 MXN monthly food stamps5 PTO days per anniversary yearGrowth opportunitiesFull-time, on-site positionLocation: Hermosillo, SonoraHours of operation: Monday-Friday, 8:00 AM-5:36 PM#J-18808-Ljbffr

📌 Collections & Recovery Specialist (Hermosillo)
🏢 Intugo México
📍 Hermosillo