We Travel, Inc. is seeking a Knowledge & Help Center Manager to own and evolve the Intercom Help Center into a scalable, searchable product education engine. You will translate product launches into clear documentation and optimize AI-driven self-service tools. You will work cross-functionally with Product, Marketing, Sales, and Support, and manage Spanish localization while driving ongoing improvements across AI-powered support capabilities.
📌 Knowledge center lead — ai-powered help & docs (remote) (Xico)
🏢 Wetravel
📍 Xico