Service Delivery Engineer
Resource can be based in Latin America
6 Months + Extendable Engagement
Resource will be supporting different time zones Switzerland & US Timezones
Roles & Responsibilities:
- Experiencing managing projects and task-driven activities - self disciplined
- Ability to perform across divisional and technical boundaries; willing to learn and adopt quickly tochanging technologies and diverse technical requirements.
- Must possess a firm belief in the ability to find solutions to any problem no matter how imposing(work with other teams and self-learner)
- Go-getter mentality - full accountability and willing to own entire lifecycle of task and problemmanagement.
- Experience with product, portfolio, and demand management
Eligibility Criteria:
- Excellent verbal and written communication skills, including the ability to write clear and accurate process documentation.
- Project management experience
- The ability to accurately translate unstructured requests into non-functional requirements.
- Broad knowledge and experience with on-premises and cloud services offered by AWS and Azure
- Top-tier multitasking skills.
- Adaptability to change, and the ability to thrive in a fast-paced and dynamic work environment.
- A helpful, friendly, and professional attitude
- Experience with both physical and cloud infrastructure, including networking, auto-scaling, object-based storage, and infrastructure-as-code.
Required skillset:
- Experience with IT compliance and risk management requirements
- Troubleshooting skills and work closely with operations, support,



engineering and/or otherfunctions to ensure successful migrations.
- Knowledge of storage Platform Technologies (SAN/NAS) including Hardware & Software(EMC/NetApp/Sun/IBM/Client etc.)
- Experience in Database operations PL/SQL & SQL Plus background, SQL Server and ETLprocesses,
- Desired Knowledge, Skills and Competencies AWS/Cloud Management: IaaS, PaaS, SaaS,AgileProject Management (e.g. Jira/Confluence)
- Experience with containerization technology such as Docker and related management systemssuch as Kubernetes, OpenShift will be a plus
- Cloud Infrastructure knowledge/Cloud security knowledge/Experience in Cloud networking(VPNs, DNS, TCP/IP, UDP)/Data engineering skills/DevOps expertise/Linux expertise/terraform,CloudFormation, compute, ecs, ecr, eks, RDS, compute, server migration service, data migrationservice
SKYOT
**Job Type**: Contract
Application Question(s):
- This is a remote position across Mexico and the selected resource will be supporting different time zones Switzerland & US. Are you comfortable with this requirement? (Yes/No)
- What is your expected salary expectations? Please mention.
**Experience**:
- Service Delivery: 6 years (preferred)
- Project Management: 5 years (preferred)
- IT compliance and risk management: 4 years (preferred)
- Database operations PL/SQL & SQ: 5 years (preferred)
- storage Platform Technologies (SAN/NAS: 2 years (preferred)
- AWS/Cloud Management: IaaS, PaaS, SaaS: 5 years (preferred)
- Cloud Infrastructure: 4 years (preferred)
- DevOps: 5 years (preferred)
Work Location: Remote

📌 Service Delivery Engineer - Remote (México)
🏢 Sky Systems
📍 México