**Essential Duties and Responsibilities**
- Trainer employees to both internal and client standards and performance objectives
- Confer with management and employees to gain knowledge of work situations which require training
- complete routine reports and correspondence
**Competencies**
- Problem solving
- Customer service
- Oral communication
- Teamwork
- Coaching people
**Ability to read and interpret documents in English such as procedure manuals; write routine reports and correspondence.**
**Qualifications**
- At least 6 months of related call center experience and/or training
- No disciplinary action above a Verbal
- Ability to read/interpret documents in English, procedure manuals and correspondence.




- Open availability; ability to work evenings and weekends
- Met or Exceeded KPIs for the past 3 months
- Use of Zoom and/or Teams is preferred; but not required.
Tipo de puesto: Jornada completa, Por tiempo indeterminado
Salario: $3,799.00 - $3,800.00 a la semana
Horario:
- Lunes a viernes
- Turno de 10 horas
- Turno matutino
Tipos de compensaciones:
- Bono de asistencia
- Bono de productividad
- Bono de puntualidad
- Bono mensual
Experiência:
- call center experience: 1 año (Deseable)
Idioma:
- Ingles (Deseable)
Lugar de trabajo: Empleo presencial

📌 Trainer (Tláhuac)
🏢 CCSI Call Center Services International
📍 Tláhuac