**Empresa**:NEC de Mexico,S.A.de C.V.**Categoría**:Engineering & Science**Tipo de puesto**:Regular/Permanente**Ubicación**:Mexico City, HID, MX, 11510**Instalación**:Hybrid**Req ID**:2452**Specialization Description**
- Field Service Engineering work is focused on providing technical advice to customers including commissioning, installing, and testing of products/equipment including:
- Identifying and correcting more complex problems associated with start-up
- Researching, evaluating, and recommending new products or equipment upgrades that will meet customer needs
- Developing on-going relationships with customers to secure future business




- May resolve/troubleshoot implementation problems and/or train customers on the features of the equipment they have purchased
**Level Description**
- An experienced support level position that requires a basic knowledge of a given job area and tools, typically seen through work experience as well as vocational or technical training. Works under moderate supervision. Problems are typically of a routine nature, but may at times require interpretation or deviation from standard procedures. Communicates information that requires some explanation or interpretation to achieve business results for a given area of a department or function.

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