**About the Role**
This is a **work-from-home** opportunity with a stable daytime schedule. **Upselling and retention** may be required when assisting customers with renewals or additional services.
**Key Responsibilities**
Assist with LLC formation and renewal processes, including subscription and license renewals
Address **billing inquiries, password resets, and account updates**
Offer additional services and products where applicable (upselling & retention)
Provide accurate and professional customer support in a timely manner
**What We’re Looking For**
**Fluent English (C1+)** - Excellent verbal and written communication skills
Experience in **customer support, sales, or retention** roles (preferred)
Ability to **handle billing, account updates,



and subscription renewals**
Comfortable **upselling and offering retention solutions** when needed
Tech-savvy and quick to learn new software and processes
Reliable internet connection and a **quiet workspace** for remote work
**Why Join SupportZebra?**
100% **work-from-home**
Stable **day shift** schedule
Career growth opportunities in a fast-growing company
Be part of a supportive and dynamic team!
Pay: $14,000.00 - $16,000.00 per month
**Language**:
- English (preferred)
Work Location: Remote
Expected Start Date: 18/03/2025

📌 Customer Support Representative - Phone, Chat, or Email Work From Home (México)
🏢 Supportzebra
📍 México