**Job Summary**
**Responsibilities**
- Develop and implement ServiceNow ITAM solutions to streamline asset management processes and improve operational efficiency.
- Collaborate with cross-functional teams to ensure ServiceNow ITSM solutions are aligned with business objectives and enhance service delivery.
- Design and optimize ServiceNow PPM solutions to effectively manage project portfolios and drive successful project outcomes.
- Provide technical expertise and guidance in ServiceNow best practices to enhance system functionality and user experience.
- Ensure seamless integration of ServiceNow solutions with existing systems to maximize efficiency and minimize disruptions.
- Oversee the development and maintenance of ServiceNow documentation to ensure accuracy and accessibility for all users.
- Collaborate with stakeholders to gather requirements and translate them into effective ServiceNow solutions.
- Monitor and evaluate the impact of ServiceNow solutions on business processes and make recommendations for enhancements.
- Stay updated with the latest ServiceNow developments and trends to ensure the company remains at the forefront of technology.
- Drive innovation in ServiceNow solutions to support the companys strategic goals and enhance its societal impact.
**Qualifications**
- Possess extensive experience in ServiceNow ITAM demonstrating a deep understanding of asset management processes.
- Have a strong background in ServiceNow ITSM showcasing the ability to enhance service delivery and user satisfaction.
- Demonstrate proficiency in ServiceNow PPM with a proven track record of managing successful project portfolios.
- Show expertise in integrating ServiceNow solutions with existing systems to maximize operational efficiency.
- Display strong communication skills capable of collaborating effectively with cross-functional teams and stakeholders.
- Maintain a proactive approach to learning and adapting to new ServiceNow developments and industry trends.
📌 Principal Infra Developer (Ciudad de México)
🏢 Cognizant
📍 Ciudad de México
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