**Location**: Remote
**Employment Type**: Part-Time (Exact hours to be confirmed)
**Experience Required**: Minimum 4 years
**About the Role**:
Radar Hire is seeking a detail-oriented and proactive **Service Coordinator** to support a fire alarm and construction services company based in California. As the main point of contact for scheduling and service coordination, you’ll play a key role in ensuring operational efficiency and top-tier client satisfaction.
This position is ideal for someone who thrives in a fast-paced environment, enjoys multitasking, and has a strong sense of ownership over their work. You’ll work closely with technicians, clients, and the leadership team to keep projects moving and clients informed.
**Key Responsibilities**
- Manage daily scheduling for service calls and inspections
- Update the CRM and project calendar with new requests, technician notes, and follow-ups
- Communicate effectively with field technicians to ensure alignment on job schedules and priorities
- Follow up with clients to confirm satisfaction and document resolution of service tickets
- Provide estimating support for fire alarm systems (preferred, but not required)
- Maintain a high level of accuracy in documentation and coordination tasks
- Track technician productivity (billable vs. non-billable hours) and schedule adherence
**Required Skills & Qualifications**




- Minimum 4 years of experience in administrative coordination or project support
- Strong verbal and written communication skills in English
- Excellent organizational and time management abilities
- Confident using CRM platforms and online calendars
- Comfortable reading maps and helping technicians route efficiently
- Ability to multitask and manage competing priorities with professionalism
- Tech-savvy and responsive with reliable internet and a functioning computer
**Nice to Have**
- Previous experience in the fire alarm, construction, or field services industry
- Estimating experience for fire alarm services or similar technical systems
- Familiarity with field service software and tools used for dispatching or service tracking
**Working Hours**
Pacific Time Zone (PT) | Versátil schedule between 8:00 AM - 6:00 PM PTExact working hours to be determined upon hire.
**Why Join**
- Work closely with a U.S.based leadership team that values autonomy and contribution
- Help streamline essential field service operations for a growing company
- Enjoy a remote-first environment with long-term growth opportunities
- Make a measurable impact by helping technicians succeed and customers stay safe
**Job Type**: Part-time
Pay: $11,500.00 - $15,500.00 per month
Expected hours: 20 per week
Work Location: Remote

📌 Service Coordinator (Remote / Part-time) (México)
🏢 Radar Hire
📍 México