**Key Responsibilities**:
**Open Reporting Support & Configuration**
- Configure and maintain our Open Reporting SaaS solution, Case IQ and reporting program YellowFin.
- Manage user roles, permissions, workflows, and system settings to ensure alignment with business needs and data governance policies.
- Collaborate with IT, compliance, and business stakeholders to optimize platform usability, integration, and scalability.
**Custom Reporting & Data Analysis**
- Research, design, and implement innovative methods for analyzing Open Reporting data to enhance decision-making processes, support compliance objectives, and drive strategic insights.
- Design, develop, and maintain custom reports and dashboards to provide visibility into reported concerns, trends, response timelines, and resolution status.
- Conduct regular audits of data accuracy, completeness, and consistency.
- Translate business requirements into reporting specifications and ensure timely delivery of insights to leadership.
**Operational & Technical Excellence**
- Partner with data owners and business stakeholders to define KPIs, metrics, and report frequency.
- Monitor system performance and escalate issues to vendors or internal IT teams as needed.
- Participate in the testing and rollout of new features, updates, or system enhancements.
- Ensure compliance with data privacy, security, and retention policies.
**Stakeholder Collaboration & Support**
- Train end users on navigating reports and interpreting results.




- Develop clear documentation, including user guides and reporting standards.
- Engage across functions and businesses to implement effective, unified, and centralized reporting solutions considering various perspectives.
**Qualifications**:
**Required**:
- Bachelor’s degree in Information Systems, Data Analytics, Business, or a related field.
- 2-4 years of experience in reporting analysis, business intelligence, or system configuration, preferably in compliance, HR, or risk domains.
- Proficiency in data visualization and reporting tools (e.g., Power BI, Tableau, or Excel).
- Strong analytical and problem-solving skills with high attention to detail.
- Excellent verbal and written communication skills.
**Preferred**:
- Familiarity with enterprise data sources (HRIS, CRM, ticketing systems, etc.) and data integration methods (APIs, ETL).
- Experience working with confidential and sensitive data.
- Understanding of compliance, ethics, or corporate integrity programs.
- Experience with YellowFin
**Key Competencies**:
- Data-driven mindset with a focus on accuracy and clarity.
- Ability to work independently and manage multiple priorities in a dynamic environment.
- High degree of discretion and professional integrity.
- Strong collaboration and stakeholder management skills.
**Additional Information**:
**Relocation Assistance Provided**:No
LI-Remote - This is a remote position

📌 Technology and Reporting Analyst - Open Reporting (México)
🏢 GE Vernova
📍 México