At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a integral market leader, we’ll give you what you need to make it happen. It won’t always be easy, growing takes grit. But at ABB, you’ll never run alone. Run what runs the world.
This Position reports to:
Service Coordinator
**Your role and responsibilities**
As a Robotics Field Service Engineer, you will execute service work with low to medium complexity according to work instructions and in accordance with ABB standard processes, quality standards and safety guidelines. You will be in close cooperation with customers and other ABB teams, acting as the technical point while delivering quality and satisfying customer service.
The work model for the role is: #LI-Hybrid
Global relocation/LTA support will not be considered for this position.
This role is contributing to the Robotics division in Monterrey.
**You will be mainly accountable for**:
- Performing service tasks like installation and commissioning of equipment, identifying technical problems, making analysis through remote or on-site activity in different service categories (installation and commissioning, routine maintenance, extensions, replacements etc.).




- Consulting with and advising customers on the best service solutions in accordance with standard processes, procedures and safety guidelines.
- Creating and maintaining strong relationships with customers, appreciating their needs and providing specialist assistance and solutions.
- Coordinating and executing specialist projects through planning, meeting milestones and regular reviews.
- Troubleshooting simple equipment failure and making recommendations to avoid repeating the problem in the future.
**Qualifications**:
- Bachelor´s degree in Electronic, Mechatronics, Mechanical, Robotic or Control and Automation Engineering.
- 1-2 years of experience working with robots or automation, with ABB robots is a plus.
- Sound knowledge of and hands-on experience in servicing, maintaining, commissioning and repairing automation products.
- Travel and schedule availability.
- Knowledge in PLC's.
- Advanced English.
**We also offer our employees the following benefits**:
- Paid parental leave
- Life insurance
- Retirement plan
- Health and dental insurance
- Wellbeing program
- Flex days
- Employee Assistance Program (PAE)
- Access to development platforms: Spark, Harvard Manager Mentor and English Learning EF English Live School (EF)

📌 Robotic Field Service Engineer (Ciudad de México)
🏢 ABB
📍 Ciudad de México