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Customer Care Representative

SGS

Customer Success & Support Ciudad de México Mexico Onsite Lead Permanent Aug 13, 2026

What You'll Do

Notify and confirm scheduled audits with clients. Coordinate changes requested by clients with the scheduling team. Manage and send work orders to the auditing team along with necessary documentation. Follow up on the delivery of reports and service closures.

What We're Looking For

Bachelor's degree in Business Administration or related fields. Minimum 1 year of experience in administrative activities and customer service. Advanced English proficiency is essential, both written and conversational.

Additional Information

Experience Level

Junior

Employment Type permanent

Work Mode

On-site

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