Customer Account Coord. (On site - Midtown Jalisco, GDL) Responsible for servicing external and internal customer needs and proactively participating in the operation process. Junior - University Degree - From 1 up to 3 years in a similar role is preferred. Key activities and general responsibilities - Receive and process orders/purchase write up - Follow up in a timely matter on a production-ready date with the supplier.

- Close communication with the team for approvals.
- Support Account Managers / Traders with specific accounts.
- Answer customer inquiries.
- Communicate issues/challenges - Support Sr. Trader, Sales Executives, and Commodities/Account Specialists in efforts to gain and retain customers/vendors including logging appropriate information (e.g., contact information) into CRM.
- Work with sales/purchase contract, call off, order and delivery confirmations, and delivery notes. Knowledge required - Experience in aCustomer Service, and commerce, local logistics environment is preferred - Proficiency in MS Office.




- Contact Management Systems - Database software - Inventory Software - Order processing systems preferred - Thrives and works well in tied ambiguous situations and deadline pressures well - Time management skills - Willingness to learn.
- Record-keeping, tracking shipping, and data analyses - High level of initiative/proactivity - Extremely detail-oriented - Strong organizational skills and ability to multitask - Customer service mindset - Very good verbal and written English communication skill Hiring details - Prestaciones superiores a las de Ley (+Vacaciones/Prima vacacional, 30 días Aguinaldo, vales despensa, fondo de ahorro, protegido de gastos médicos mayores, bono anual variable, estacionamiento, PTO days, entre otros).
- Monday to Friday, 8:00am-5:00pm or 9:00am-6:00pm (daylight saving / summer time) - After anniversary, 1 day to be WFH - Indefinite contract after training period

📌 Customer Account Coordinator (On site - Andares, Guadalajara) (Lagos de Moreno)
🏢 Quid Soluciones
📍 Lagos de Moreno