**Job Summary**
**Responsibilities**
- Lead the planning and execution of projects using Agile methodologies to ensure timely delivery and alignment with business objectives.
- Oversee the use of Confluence and Jira for project tracking and collaboration ensuring transparency and efficiency in project management.
- Provide strategic direction in program governance ensuring adherence to company policies and industry standards.
- Manage program budgets costs and profits optimizing financial performance and resource allocation.
- Coordinate program resources effectively ensuring optimal utilization and productivity across all project phases.
- Develop comprehensive program plans outlining objectives timelines and deliverables to guide project execution.
- Execute program plans with precision ensuring all project milestones are met and risks are mitigated.
- Engage with stakeholders to understand their needs and expectations fostering strong relationships and ensuring satisfaction.
- Enhance customer service management by implementing best practices that improve client interactions and outcomes.
- Track project progress meticulously identifying potential issues and implementing corrective actions promptly.
- Plan projects strategically aligning them with organizational goals and ensuring resource availability.
- Manage projects from inception to completion ensuring all objectives are met and delivering value to the organization.




- Utilize Portfolio & Project Management (PPM) tools to optimize project portfolios and drive business success.
**Qualifications**
- Demonstrate expertise in Agile methodologies ensuring projects are delivered efficiently and effectively.
- Possess strong skills in using Confluence and Jira for project management and collaboration.
- Exhibit proficiency in program governance ensuring compliance with industry standards.
- Showcase ability to manage program budgets costs and profits optimizing financial performance.
- Display competence in resource management ensuring optimal utilization across projects.
- Have experience in program planning and execution driving projects to successful completion.
- Demonstrate strong stakeholder management skills fostering positive relationships and ensuring satisfaction.
- Exhibit proficiency in customer service management enhancing client interactions and outcomes.
- Possess skills in project tracking and planning ensuring timely delivery and risk mitigation.
- Showcase expertise in project management driving projects from inception to completion.
- Utilize PPM tools effectively to optimize project portfolios and drive business success.
- Have domain experience in Industry Essentials ensuring projects align with industry standards.
- Demonstrate strong communication skills ensuring clear and effective interaction with all stakeholders.

📌 Senior Project Manager (Ciudad de México)
🏢 Cognizant
📍 Ciudad de México