**Who We Are**
**Our General Reach**
**What We Offer**
Joining JD Logistics means helping shape the future of global supply chain and logistics. You’ll work with smart warehousing, autonomous delivery, and innovative technology that keeps goods moving worldwide. With a competitive salary, great locations, and a supportive, people-first culture, you’ll have the space to take on meaningful challenges, grow your skills, and make a real impact in a fast-evolving industry.
**About The Team**
You’ll be joining the JINGDONG Logistics team, which values collaboration, ownership, and a commitment to delivering high-quality results in a fast-paced, dynamic environment.
JD Logistics is expanding rapidly in Mexico—one of our key strategic markets in the Americas. With our self-operated warehouse in the Greater Mexico City area and a growing nationwide delivery network, we are building a smart, reliable, and technology-driven logistics ecosystem. Join JD Logistics Mexico and be part of a global team that’s redefining supply chain excellence and powering the future of commerce across Latin America.
**Job Title**: Account Manager
**Location**: Blvd. Miguel de Cervantes Saavedra 233-Piso 1, Granada, Miguel Hidalgo, 11520 Ciudad de México, CDMX
**Position Overview**:
Serve large and medium-sized corporate clients per corporate sales plans. Develop and maintain client relationships, deliver B2B solutions and integrated services, and collaborate internally to streamline online purchasing and post-sales processes. Understand market demands, meet performance and client development targets, advance e-commerce procurement, improve satisfaction and loyalty, and ensure accounts receivable collection.
**What You'll Do**
- **Enterprise Client Acquisition & Performance**: Drive sales for Fortune 500,



listed, state-owned, and central enterprises. Execute plans to meet performance and client acquisition goals, expanding business reach.
- **Strategy Execution**: Finalize contracts with enterprise clients, design and implement sales/service plans, and deliver integrated solutions to meet procurement needs.
- **Opportunity Identification & Operations**: Identify business opportunities, lead client operations, optimize processes, and create marketing scenarios to enhance customer experience.
- **Market Feedback & Coordination**: Gather market/client insights, share industry intelligence, and collaborate with internal teams to streamline online purchases, payments, and after-sales support.
- **Financial & Relationship Stewardship**: Manage receivables, provide consistent after-sales service, and deepen client relationships to boost satisfaction and loyalty.
**About You**
- Fluency in Chinese and proficiency English and Spanish strongly preferred
- Proven experience in **account management** or **customer operations**, ideally within the logistics or e-commerce industry.
- Strong problem-solving and troubleshooting skills with a focus on operational efficiency.
- Excellent interpersonal and communication skills with the ability to manage multiple accounts simultaneously.
- Experience working in a multicultural and multinational environment is highly desirable
- At JINGDONG Logistics, we’re committed to building a diverse and inclusive workplace where everyone can thrive. We’re proud to be an equal opportunity employer and make all employment decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other protected characteristic._
**Ready to apply?

📌 Account Manager (Ciudad de México)
🏢 JD LOGISTICS US
📍 Ciudad de México