Position: Sales Assistant Internship (JD Young Program)
Contract Type: Intern Fixed-term trainee Contract, Full Time(40 hours/week)
Location: Blvd. Miguel de Cervantes Saavedra 233-Piso 1, Granada, Miguel Hidalgo, 11520 Ciudad de México, CDMX
Start Date: Feb-May,2026
**Who We Are**
**Our Global Reach**
**About The Team**
You’ll be joining our JD Young Internship Pathway, designed to give early-career talent hands-on experience in Category Assistant, supporting the building and improvement of ourJob Families for Job Profiles Logistics Team. We value curiosity, collaboration, and the confidence to take ownership in a fast-moving environment, helping you build real skills and make real impact from day one.
Alongside mentorship and learning experiences your day to day role will cover responsibilities such as:
Deliver excellent customer experience and high-quality customer service, responsible for tracking and supervising the full lifecycle from order placement to payment and checkout, including after-sales processes. Manage project operations, oversee overall project risk and health, coordinate cross-functional resources to ensure successful delivery, resolve operational issues, optimize customer experience, control receivables, and manage after-sales services. Establish Standard Operating Procedures (SOPs) for all operational processes, continuously optimize SOPs, coordinate resources to resolve system-related issues, and track outcomes. Design customer operations strategies using the “Ten Questions” operational framework to improve efficiency and customer satisfaction. Execute customer operations and CRM configuration, including master data setup, go-live validation,



customer onboarding and training, fulfillment tracking, issue resolution, and system usage training (procurement, payment, delivery, acceptance, after-sales, reconciliation, invoicing). Monitor and follow up on overdue accounts to ensure timely collections and minimize financial risk. Support Key Account Managers in developing customer credit/payment terms and coordinating customer review meetings. Handle customer after-sales cases, manage claims, and track issue resolution to closure.
**About You**
We're looking for the brightest of minds to join our Team, here's who we're looking for:
- Languages: Fluency in Spanish, English and Chinese are a plus.
- Industry Knowledge: In-depth knowledge of the logistics sector.
- Relationship Management: Strong ability to build and nurture relationships with key clients.
- Sales Skills: Demonstrated success in driving sales, account growth, and identifying new business opportunities.
- Communication: Excellent verbal and written communication skills, with the ability to negotiate and influence at all levels.
- Problem-Solving: Strong analytical and problem-solving abilities to address client needs and challenges.




- Cultural Understanding :Experience working with international enterprises and understanding their business culture and expectations.
**What We Offer**
- The exciting opportunity to shape category strategies and contribute to the growth of a new and dynamic e-commerce business.
- A competitive salary and benefits package, including health insurance, pension, and performance bonuses.
Ready To Apply?
**【Our Global Business】**:
Key International Business Segments: Joybuy (online retail business in Europe), International Logistics, Cross-border Import Business, JD Industrials International, JD Property International
**【International Logistics】**:
JINGDONG Logistics (HKEX: 2618), also known as JD Logistics, is a leading technology-driven supply chain solutions and logistics services provider. JINGDONG Logistics has established six integrated logistics networks: warehouse managment, line-haul freight transportation, last-mile delivery network, bulky items logistics, cold chain logistics, and cross-border logistics networks. As of June 30, 2025, JINGDONG Logistics manages over 3,600 warehouses (third-party-operated cloud warehouses included), with a total area exceeding 34 million square meters. JINGDONG Logistics has strategically built a General Smart Supply Chain Network, featuring highly automated warehousing systems and reliable international transportation solutions. The company currently operates over 130 bonded, direct mail and overseas warehouses, with a total GFA exceeding 1.3 million square meters, spanning 23 countries and regions worldwide. “JoyLogistics” and “JoyExpress” are JINGDONG Logistics’ international business brands.

📌 Sales Assistant Internship (Jd Young Program) (Ciudad de México)
🏢 JD LOGISTICS US
📍 Ciudad de México