About Alfa Laval
Every day, we have the opportunity to make a positive impact on our colleagues, partners, customers, and society. Together, we develop the solutions of the future and unlock the full potential of the world’s most valuable resources.
Trusted to act on initiative, we challenge conventional thinking to develop world-leading technologies that drive progress in vital areas such as energy, food, water, and marine transportation.
As we move forward, the innovative and open spirit that has shaped our culture for more than 140 years continues to fuel our personal growth. In this way, while contributing to a more efficient and less wasteful world, we also build and develop our careers.
About the role
We are looking for a LATAM Channel Support Center Manager to lead our regional technical support team and strengthen the product and application capabilities of our Sales Companies and Channels across Latin America.
This is a regional leadership role that combines technical expertise, people management, customer and sales support, capability development,



and continuous improvement. You will lead a team of technical specialists and handlers, ensuring that the organization has the right product and application competencies to effectively support our customers, distributors, and commercial teams.
The position offers broad exposure across LATAM, with frequent interaction with our Hispanic America divisions, the Brazil team, Product Centers, and central Business Units.
Key responsibilities
Lead and develop the technical support team, providing clear direction, priorities, coaching, and follow-up to ensure performance according to business plans.
Support customers and Sales Company teams with high-level product and application expertise, balancing customer requirements with business needs.
Develop, motivate, and coach Product & Application experts, strengthening the technical competencies required within the organization.
Define and manage the technical competency road

📌 LATAM Channel Support Center Manager (Ciudad de México)
🏢 Alfa Laval
📍 Ciudad de México