**About Firstsource**
Firstsource Solutions is a call center that specialises in helping customers stay ahead of the curve through transformational solutions to reimagine business processes and deliver increased efficiency, deeper insights, and superior outcomes.
**Your role will be as customer service agent for a bank in the US. You must find yoursefl comfortable in the finance/banking field.**
**What We're Offering**:
- Gross Salary: 16,000 Mexican Pesos
- Attendance and Punctuality Bonus: Extra 1,500 Mexican Pesos for being on time and committed.
- Grocery Vouchers Card: $1,600 Pesos monthly
- Comprehensive Law Benefits: IMSS, Vacations, 12 days of vacation after 1 year, Aguinaldo
- Life Insurance
- Birthday Off: Celebrate your special day
- 2 Days Off
- Access to our cereal bar for breakfast
- Totalpass discounts
**Schedule**:
- 8.5 working hours a day




- 5 working days a week
- Sunday fixed off
- Additionally, you will have 1h lunch and two 15 minutes breaks (day)
**As a Customer Service Representative, you need**:
- Proven experience in customer service on the phone.
- Empathy
- Strong skills in "probing questions", investigations skills and active listening
- If you do not have experience in collections, a Finance background and strong call center customer service experience is a plus.
Pay: $16,000.00 - $19,000.00 per month
Application Question(s):
- How far from Metro Hidalgo do you live? (Minutes)
**Experience**:
- Call Center: 1 year (required)
**Language**:
- English (required)
Work Location: In person

📌 Customer Service Representative (Ciudad Juárez)
🏢 Firstsource Healthcare
📍 Ciudad Juárez