**Empleando Mexico busca Agente de Reservaciones bilingüe en Cancún, Quintana Roo**:
We are hiring bilingual reservation agents who are highly adaptable, empathetic, and customer-service oriented, and who want to grow professionally and be part of a dynamic team.
We are looking for people who enjoy helping others, challenge themselves every day, and value job stability within a company that is constantly growing.
Main Responsibilities:
- Handle incoming and outgoing calls with a service-oriented attitude.
- Provide clear and effective solutions to customers.
- Listen with empathy and maintain assertive communication.
- Follow up on requests and escalate special cases.
- Contribute to a collaborative, results-oriented work environment.
**Requirements**:
- Previous experience as a reservations agent or in customer service.
- Enjoy working with people and have a commitment to service.
- Communication,



active listening, and problem-solving skills.
- Positive attitude, adaptability, and willingness to learn.
- Availability for full-time, on-site work.
- Advanced English (required).
- Reside in Cancun.
We offer:
- Job stability in an established company.
- Competitive salary + statutory benefits.
- Opportunities for professional development and growth.
- Initial and ongoing training.
- Excellent, dynamic, and collaborative work environment.
**- Nível de educación deseada**:
Superior - trunco
**Nível de experiência deseada**:
Nível Medio
**Función departamental**:
Atención al cliente
**Industria**:
Call Centers / Telemarketing
**Habilidades**:
- Customer Service
- Active listening

📌 Agente de Reservaciones Bilingüe (Cancún)
🏢 Empleando Mexico
📍 Cancún