19 ago
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Nextiva
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Centro
Nextiva is seeking an on-site Customer Care professional for our Guadalajara office to handle inbound/outbound service activities and upsell. You’ll communicate via phone, email, and chat with a focus on customer retention and rapid resolution of inquiries.
The role requires 2+ years in retention/sales or customer-facing support, strong English, urgency, and ability to work 5 days a week onsite. You’ll collaborate cross-functionally with Legal, Sales, and Operations, and adapt to a fast-paced
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📌 On-Site Retention Specialist – Elevate Customer Experience (Centro)
🏢 Nextiva
📍 Centro