19 ago
|
Johnson Controls
|
Nuevo León
19 ago
Johnson Controls
Nuevo León
Johnson Controls seeks a Senior Manager to lead enterprise ITSM on the ServiceNow platform, overseeing Incident, Problem, Change, Major Incident Management, SLA governance, and ITSM reporting. The role aims to move ITSM from reactive ticketing to predictive, automated, self-service operations that improve reliability and user experience.
You will lead a general team of process managers, analysts, and operational leaders, partnering with platform teams to define requirements, governance, and
📌 Senior ITSM (Nuevo León)
🏢 Johnson Controls
📍 Nuevo León