Process & Compliance
- Ensure adherence to the ARM’D Process (Aon Risk’s Method of Delivery) and best practices for KPIs and CPIs.
- Maintain accurate, up-to-date information in Azure DevOps (ADO), including dashboards, user stories, tasks, and remaining work.
- Align team practices with Aon Reinsurance’s agile methodology and external requirements (e.g., SOX reporting).

Facilitation & Coaching
- Attend and facilitate Scrum events (Sprint Planning, Daily Stand-ups, Reviews, Retrospectives).
- Keep the team on task and coach them on Scrum best practices.
- Mentor the Product Owner and Development Team on their roles and responsibilities.
- Foster an agile mindset and guide the team toward higher Scrum maturity.

Team Enablement
- Act as a servant leader—empowering and supporting the team rather than using command-and-control approaches.
- Shield the team from external interference and distractions.
- Promote collaboration, communication, and relationship-building within the team.

Delivery & Metrics
- Estimate team velocity and determine capacity for planning.
- Ensure healthy sprint commitments (

📌 Scrum Master (San Pedro Garza García)
🏢 Aon
📍 San Pedro Garza García