Cognizant is hiring a Service Desk Agent to support one of its clients. The role focuses on incident management, request fulfillment, escalation handling and adherence to service desk processes.
The idóneo candidate will work with end users across devices and platforms, utilize ticketing systems, and communicate clearly with users and technical teams in onsite and remote settings. Training and development opportunities are provided by Cognizant.
📌 Service Desk Agent — Growth (Centro)
🏢 Cognizant
📍 Centro
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