RS Group in Monterrey, Mexico, is seeking a GSBS Service Management Lead to strengthen governance, performance, and continuous improvement across Integral Shared Business Services. You will partner with regional teams to onboard new services, monitor service delivery, and drive opportunities to enhance customer experience.
The role requires strong stakeholder engagement, process knowledge, and the ability to operate in a global matrix organisation with autonomy.
📌 Global Service Management Lead — Governance (Monterrey)
🏢 RS
📍 Monterrey