About the Role

We're looking for a high-energy, results-driven Sales and Leasing Specialist to serve as the
critical first point of contact for every prospective resident who shows interest in our properties.
This is a fast-paced, hybrid position where speed, warmth, and persistence directly translate to
occupancy success. Your mission is simple but vital: connect with every lead within one hour,
convert interest into scheduled property tours, and guide qualified prospects through the
application process to move-in.

This role is perfect for someone who thrives on call volume, loves the challenge of winning
people over, takes pride in flawless execution of a proven system, and has the organizational
discipline to manage multiple prospects through various stages of the leasing journey.

What You'll Do:

Speed to Lead Execution
• Monitor the CRM continuously throughout your shift for incoming leads across all
properties
• Contact every new lead within 5 minutes via phone (primary) and follow-up
communication




• Make multiple contact attempts using strategic timing and persistence until you reach the
prospect

Tour Conversion & Sales
• Engage prospects with warmth and professionalism, building rapport quickly over the
phone
• Qualify leads, understand their needs and timeline, and match them to the right property
• Overcome objections and address concerns to move prospects toward booking a tour
• Schedule tours and confirm appointments, ensuring nothing falls through the cracks
• Follow up with prospects who haven't responded or are "thinking about it"

Application Management & Administrative Support
• Guide qualified prospects through the application process, ensuring they understand
requirements and timelines
• Proactively follow up with applicants to collect outstanding documents (pay stubs, IDs,
references, etc.)
• Review submitted applications for completeness and accuracy before routing for
approval
• Communicate application status updates to prospects, keeping t

📌 Sales and Leasing Specialist (Ciudad de México)
🏢 Carbon Real Estate Investments
📍 Ciudad de México