Job Description: Director of Recruitment - North America
Location: Guadalajara // Ciudad de Mexico
Reporting to: General Manager LATAM

I. Company Overview
Avantive Solutions is a integral contact center and BPO with operations in the U.S., Mexico, India, and Latin America. We support Fortune 1000 clients across healthcare, telecom, and consumer industries, combining human expertise with AI-enabled tools to deliver exceptional customer experiences.
As part of our global growth, we are seeking a Senior Recruiting Manager based in Guadalajara to lead high-volume talent acquisition across both Mexico and the United States.

II. Position Summary
The Director of Talent Acquisition will be responsible for overseeing all recruitment efforts for Mexico and U.S. operations, ensuring Avantive attracts, hires, and retains the talent necessary to support current operations and future growth objectives.
This role requires executive-level leadership, strategic vision, and operational excellence. The Director will own the talent acquisition strategy, recruitment budget, sourcing investments,



workforce planning initiatives, and recruiting performance across multiple regions.
The Director will partner closely with Executive Leadership, HR, Operations, Finance, and Marketing teams to develop scalable hiring strategies, strengthen employer branding, improve candidate quality, and ensure recruiting efforts are aligned with business objectives.
This is a high-impact leadership role that demands strong business acumen, cross-cultural collaboration, labor market expertise, and the ability to lead large-scale hiring initiatives in a fast-paced, high-growth environment.

III. Primary Responsibilities
• Develop and execute the overall talent acquisition strategy for both Mexico and U.S. operations
• Own the recruiting budget; monitor spend, ROI, vendor performance, and cost-per-hire across all sourcing channels
• Ensure alignment between recruiting initiatives, workforce planning, and Avantive

📌 Director of Recruiting (Guadalajara)
🏢 Avantive Solutions
📍 Guadalajara